Terms of Service

1. The service

FieldProof Safety is a subscription tool for recording, storing, reviewing, and retrieving Job Safety Analyses. Your crews complete JSAs on a phone or photograph a completed paper form, your office reviews and approves them, and the records stay searchable and exportable.

The service is provided to your company as a whole. Your team members access it through individual accounts you create or invite, and you are responsible for who you give access to and for what they do with it.

2. Accounts and access

You are responsible for keeping account credentials secure and for all activity under your company account. Tell us promptly if you believe an account has been compromised.

You may add, remove, and deactivate team members at any time. Deactivating a person removes their access while leaving the records they created, signed, or submitted intact, because those records are part of your compliance history and are not ours or theirs to erase.

3. What FieldProof is not

This is the most important section in this agreement.

FieldProof Safety is a record-keeping tool. It is not a safety consultancy, a compliance certification, or a substitute for competent professional judgement. We do not review, verify, validate, approve, or endorse the content, accuracy, completeness, or adequacy of any hazard analysis, control measure, PPE requirement, or approval recorded in the service.

The review and approval features in the product record decisions made by your own people. When a supervisor approves a JSA in FieldProof, that is your company approving it, not us.

You remain solely responsible for the safety of your work, for identifying and controlling hazards, for the competence of the people performing the work, and for compliance with all applicable law and regulation, including but not limited to occupational health and safety requirements in the jurisdictions where you operate. Using FieldProof does not make you compliant, and no part of the service should be relied on as safety advice.

4. Your data, and who owns it

Your records are yours. You retain all rights in the JSAs, photographs, signatures, and other content your company puts into the service. We claim no ownership of it.

We use that content only to provide the service to you: storing it, displaying it to the people in your company who are entitled to see it, generating documents from it, and backing it up. We do not sell it, and we do not use it to train models.

We may use aggregated, de-identified information about how the service is used to operate and improve it. Nothing in that category identifies you, your people, your customers, or your job sites.

5. Subscription, billing, and renewal

Access to the service requires an active paid subscription. Prices are shown on the pricing page and are billed in advance for each month.

Your subscription renews automatically at the end of each month until you cancel it. Payments are handled by Stripe. We never see or store your full card details.

If a payment fails, we will keep your access open for a short period while Stripe retries, so a declined card does not lock your crews out mid-job. If it continues to fail, access will be suspended until the subscription is brought current.

We may change prices. If we do, we will give you notice before the change takes effect, and it will apply from your next renewal rather than the month you have already paid for.

6. Cancelling

You can cancel at any time from the Account page in your workspace, which opens our payment provider billing portal. There is no cancellation fee and no notice period.

When you cancel, your subscription stays active for the remainder of the month you have already paid for. It does not stop immediately. At the end of that month the subscription ends and you will not be charged again.

7. Refunds

We do not offer refunds for partial periods. Because cancelling leaves your access running to the end of the month you have paid for, you receive the full period you were charged for.

If you believe you have been charged in error, contact us and we will look at it.

8. Your records after cancellation

While your subscription is active, your records stay in the service and you can download any JSA as a PDF at any time.

When a subscription ends, access to the application ends with it. For 30 days afterwards you can email support@fieldproofsafety.com and ask us for a full export of your company records, and we will provide it.

After those 30 days we may delete your company data, and you should not rely on us still holding it. We do not guarantee retention beyond that period.

The safest habit is to download what you need before you cancel. A JSA can be asked for years later during an incident investigation or an audit, and the copy you keep is the one you can be certain of.

9. Acceptable use

Use the service for your own company operations and for lawful purposes. Do not attempt to access another company data, probe or interfere with the security of the service, upload malicious files, resell access, or use the service in a way that damages it or degrades it for anyone else.

Do not upload content you have no right to upload, and do not use the service to store personal information beyond what a JSA record reasonably requires.

10. Availability

We work to keep the service available and we depend on third-party infrastructure to do so. We do not promise uninterrupted or error-free operation, and we may need to take the service down for maintenance.

We may change or discontinue features. If we make a change that materially reduces the service you are paying for, we will tell you, and you may cancel.

11. Disclaimer of warranties

To the fullest extent permitted by law, the service is provided as is and as available, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will meet your requirements, that it will be uninterrupted or error free, or that any record stored in it will satisfy any particular regulator, auditor, operator, or court.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost business, or loss of data, arising out of or relating to these terms or the service, even if advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these terms or the service is limited to the total amount you paid us for the service in the twelve months immediately before the event giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

You acknowledge that the limits in this section reflect the price of the service and the fact that, as described in section 3, responsibility for the safety of your work and the adequacy of your hazard analyses rests with you.

13. Indemnity

You will indemnify and hold us harmless against claims, damages, losses, and reasonable costs arising from your use of the service, from content your company puts into it, from your breach of these terms, or from any claim that the work described in your JSAs was performed unsafely or unlawfully.

14. Suspension and termination by us

We may suspend or terminate access if a subscription goes unpaid, if the service is being used in breach of these terms, or if we are required to by law.

Except where the breach makes it impossible, we will give you notice and a chance to put it right first, and where we terminate an account we will give you the same 30-day window to export your records.

15. Changes to these terms

We may update these terms. If a change is material, we will give you notice before it takes effect. Continuing to use the service after that means you accept the updated terms. The date at the top of this page shows when it last changed.

16. Governing law

These terms are governed by the laws of the State of Pennsylvania, without regard to its conflict of laws rules, and the courts of that state have exclusive jurisdiction over any dispute arising from them.

17. Contact

Questions about these terms, billing, or your account: support@fieldproofsafety.com.

Tarek Elghatit d/b/a FieldProof Safety.